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preparing for your visit

Make the at-home visit experience smoother and more comfortable for you and your pet.

here's how to get ready

confirm the time and date

Double-check your appointment details, including when our Caregivers are scheduled to arrive. Keep an eye on your phone with any updates!

provide arrival instructions

Let us know about any parking details, access codes, or special entry instructions ahead of time.

notify instead of doorbell?

If your pet gets excited or anxious when the doorbell rings, let us know if you'd prefer we call or text upon arrival instead.

choose a quiet space

Choose a calm area where the Caregivers can work with your pet without distractions or loud noises. Cats often do best in smaller enclosed spaces (like a bathroom or closed room) to minimize stress.

setup a safe area

Have a spot inside with space to move around. Tidy up to remove any potential hazards, like small objects or cords, that could pose a risk to your pet or our Caregivers.

limit stress

Keep your pet calm by avoiding excessive activity or stimulation before the Caregivers arrive.

administer calming medications (if prescribed)

If your vet provided any calming medications, be sure to give them as directed; typically a few hours before the visit.

be present

Your presence can reassure your pet, especially if they tend to be anxious. If needed, you can step out during treatments.

follow any instructions

If your vet gave you specific preparation instructions (like fasting before a test), make sure to follow them closely.

separate other pets

To avoid distractions, keep other pets in a separate room during the visit so our Caregivers can focus fully on the pet receiving care.

why our clients love us

pet care service

Kate & Echo

Homelove made vet care actually feel… loving. My dog Echo got her nails trimmed and ears cleaned at home, stress-free. No car rides. No vet anxiety. Just two kind, capable techs who met my high-energy pup where she felt safest.

Affordable, convenient, and way overdue. Austin needed this!

pet care service

Brandon & Sadie

Homelove was so wonderful and patient with our golden retriever puppy, Sadie!

They treated our dog as if it was their own. Her nails and ears are sparkling! It was fantastic to have these services done in the comfort of our own home. Thank you so much Homelove!

vet care service

Alex, Reese & Rio

I truly appreciate the services Homelove provided me and my dogs. Homelove saved me at least two hours personally by doing my pets’ appointments at home. My senior dog gets anxious at the vet, but the Homelove Caregivers kept my dogs calm and comfortable in our home. I’m really glad my vet gives us this convenient option by partnering with Homelove!

I work with a lot of other busy professionals in Austin who love their pets and I’ve already started recommending Homelove to them.